Customer Service

PRIOR TO YOUR VISIT

Monitor your health and cancel your appointment if you or a member of your household is not feeling well. Especially if symptoms include fever, cough, sore throat or difficulty breathing. We greatly appreciate 24 hours notice for cancellations whenever possible.

If you would like the option of a touch-free check out, you can add a credit card to your file by calling the salon and having a front desk team member assist you OR by signing up for online booking. Apple pay is also available.

In an effort to limit the number of people in the salon, we kindly ask guest visitors, including children, to remain home until further notice.

WHEN YOU ARRIVE

We ask that you enter the building wearing your mask and immediately check in at the reception desk.

Anyone demonstrating signs of COVID symptoms will be asked to leave, call in and reschedule after 14 days.

Our beverage area has temporarily been removed. We will continue to have water available but ask that you bring your own container.

Please leave non essential personal items at home or in your car.

KEEPING EACH OTHER SAFE

Safety and sanitation standards have always been a top priority for our team. We are taking many steps to ensure everyone's safety as we reopen. Some of those steps include:

Requiring face coverings be worn by anyone in the building and hands be washed/sanitized upon entering.

We have increased access to hand sanitizer throughout the salon.

We will be sanitizing rooms, stations and payment terminals between every guest along with sanitizing high-touch areas regularly.

Service providers will be working at every other station when possible to maintain safe distances.