what to expect

PROMPTNESS

We make every effort to be on time for your scheduled appointment. Help us honor this policy for all guests by arriving before your service is scheduled to begin. If you are late, we will end your service on time to allow other guests their full service. If you have to cancel your appointment, please give us a minimum of 24-hours notice. We reserve the right to charge for late-cancel and no-show appointments.

PRIVACY

Your privacy will be always respected, and you will be properly covered during all spa services.

PERSONALIZED TREATMENT

We strive to provide and experience that meets or exceeds expectations. Please inform your service provider if you have questions, concerns or if it’s your first time receiving a treatment. To get the most out of your service, please share health considerations, injuries, soreness or tension with your service provider.

RELAXING ATMOSPHERE

In order to provide the most nurturing environment for our guests, please refrain from using your cell phone. There are salon services for children of all ages, but please limit your child’s visit to their appointed times only.

EXPERTISE

Our expert staff is dedicated to education and training to offer you the latest in treatments.

QUALITY PRODUCTS

We use only the finest products for our services. Protect your investment by using the same products at home.

GIFT CARDS

Give the gift of indulgence, luxury and sumptuous style. Available in any amount, for any service.

TIMELESS REWARDS

Receive one point for every dollar spent in the salon and bonus points for guest referrals. Points accumulate to earn gift cards that can be redeemed anytime.

NO GRATUITIES PLEASE

As salon professionals, we do not accept gratuities. We believe that our levels of education and expertise are appropriately reflected in the salon pricing structure and prefer that you demonstrate gratitude for exceptional service by referring us to others.