RZ & Company Salon & Spa

Great Style is Timeless

what to expect

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PROMPTNESS

We make every effort to be on time for your scheduled appointment. Help us honor this policy for all guests by arriving before your service is scheduled to begin. If you are late, we will end your service on time to allow other guests their full service. If you have to cancel your appointment, please give us a minimum of 24-hours notice. We reserve the right to charge for late-cancel and no-show appointments.

PRIVACY

Your privacy will be always respected, and you will be properly covered during all spa services.

PERSONALIZED TREATMENT

We strive to provide and experience that meets or exceeds expectations. Please inform your service provider if you have questions, concerns or if it’s your first time receiving a treatment. To get the most out of your service, please share health considerations, injuries, soreness or tension with your service provider.

RELAXING ATMOSPHERE

In order to provide the most nurturing environment for our guests, please refrain from using your cell phone. There are salon services for children of all ages, but please limit your child’s visit to their appointed times only.

EXPERTISE

Our expert staff is dedicated to education and training to offer you the latest in treatments.

QUALITY PRODUCTS

We use only the finest products for our services. Protect your investment by using the same products at home.

GIFT CARDS

Give the gift of indulgence, luxury and sumptuous style. Available in any amount, for any service.

TIMELESS REWARDS

Earn 5% back on retail purchases to be used towards retail purchases. Rewards can be used at any time and never expire.

GRATUITIES

Gratuities are accepted, but never expected. As salon professionals we believe that the ultimate demonstration of gratitude is referring us to others.

Welcome back! We look forward to seeing you in the salon. Below are some UPDATED COVID-19 Need-to Knows. Please read.

PRIOR TO YOUR VISIT

Monitor your health and cancel your appointment if you or a member of your household is not feeling well. Especially if symptoms include fever, cough, sore throat or difficulty breathing. We greatly appreciate 24 hours notice for cancellations whenever possible.

If you would like the option of a touch-free check out, you can add a credit card to your file by calling the salon and having a front desk team member assist you OR by signing up for online booking. Apple pay is also available.

In an effort to limit the number of people in the salon, we kindly ask guest visitors, including children, to remain home until further notice.

WHEN YOU ARRIVE

We ask that you enter the building wearing your mask and immediately check in at the reception desk.

Anyone demonstrating signs of COVID symptoms will be asked to leave, call in and reschedule after 14 days.

Our beverage area has temporarily been removed. We will continue to have water available but ask that you bring your own container.

Please leave non essential personal items at home or in your car.

KEEPING EACH OTHER SAFE

Safety and sanitation standards have always been a top priority for our team. We are taking many steps to ensure everyone's safety as we reopen. Some of those steps include:

Requiring face coverings be worn by anyone in the building and hands be washed/sanitized upon entering.

We have increased access to hand sanitizer throughout the salon.

We will be sanitizing rooms, stations and payment terminals between every guest along with sanitizing high-touch areas regularly.

Service providers will be working at every other station when possible to maintain safe distances.

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